1. Information We Collect
We collect information you provide directly (name, email, company, message), data automatically collected through cookies and analytics (IP address, device type, browser, pages visited), and information from third-party authentication providers when you choose to sign in with them.
2. How We Use Your Data
- Provide, operate and maintain our websites and mobile applications
- Respond to your inquiries and provide customer support
- Send transactional and service-related communications
- Improve our products and develop new features
- Comply with legal obligations
3. Data Storage & Security
Personal data is stored on secure cloud infrastructure with encryption in transit (TLS) and at rest. Access is restricted to authorized personnel under strict confidentiality obligations. We retain data only as long as necessary for the purposes outlined in this policy or as required by law.
4. Sharing of Data
We do not sell your personal data. We may share data with processors who help us operate the service (cloud hosting, analytics, payment processing) under data processing agreements, or when required by law.
5. Your Rights
Depending on your jurisdiction (GDPR, LGPD, CCPA), you may have the right to access, correct, delete, restrict processing of, or port your personal data, and to object to processing or withdraw consent at any time.
6. International Transfers
SmartApps serves clients worldwide. Data may be transferred to and processed in countries outside your country of residence, always under appropriate safeguards.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through the application or website.
9. Contact
For privacy-related questions or to exercise your rights, contact us at contato@smartappsagency.com.